Legal
Subprocessors
This page lists service providers used or planned for operating Vaestic Shopify apps and support systems.
Provider List
| Provider | Purpose | Data Scope | Status |
|---|---|---|---|
| Shopify | App platform, authentication, app billing, App Store review. | Shop identifiers, app install state, billing events, app configuration needed by Shopify. | Required platform provider. |
| Cloudflare | DNS, website delivery, security headers, and edge routing. | Website requests, DNS records, and basic request metadata. | Active for DNS; website hosting pending final deployment. |
| Google Workspace | Support, privacy, and business email routing. | Support and privacy email content sent to Vaestic addresses. | Active. Gmail is active for vaestic.com, support@vaestic.com send/receive is tested, and DKIM is configured. |
| Render | Hosted app backend. | App server requests, technical logs, install state, settings, billing state, and webhook metadata. | Planned before production app testing. |
| Neon | Postgres database for app runtime state. | Shop install records, app settings, subscription state, token references, and privacy-safe webhook evidence. | Planned before production app testing. |
| Sentry | Error monitoring and reliability diagnostics. | Technical error context and logs, limited to what is needed for debugging. | Planned before production app testing. |
| Crisp | Merchant support inbox. | Support messages, shop URLs, contact details, and issue history shared by merchants. | Planned before App Store submission. |
| Uptime monitor | Availability monitoring and alerts. | Endpoint health checks, response codes, response timing, and alert metadata. | Provider to be selected before production launch. |
Updates
Vaestic updates this list when a provider is added, removed, or materially changes how it supports the apps. Providers are kept limited to what is needed to run, secure, support, and improve the service.
Contact
For privacy questions about subprocessors, contact privacy@vaestic.com. For app support questions, contact support@vaestic.com.
Last updated: July 5, 2026.